Return Policy

At Muhamad Azam Bin Che Mod, we strive to provide you with high-quality Tang suits that celebrate the rich heritage of Chinese culture. We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your Tang suit, we are here to help.

Eligibility for Returns

To be eligible for a return, your Tang suit must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached. Returns are accepted within 30 days from the date of purchase.

How to Initiate a Return

  1. Contact Us: Please email our customer support team at [email protected] to initiate the return process. Include your order number, the item(s) you wish to return, and the reason for the return in your email.

  2. Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the item(s).

  3. Packaging: Please pack the item(s) securely in the original packaging, including all accessories and documents. Write the RA number clearly on the outside of the package.

  4. Shipping: You will be responsible for paying the shipping costs for returning your item(s). We recommend using a trackable shipping service to ensure that we receive your return.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.

  • If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.

  • If your return is rejected due to not meeting the eligibility criteria, we will contact you to discuss the options available.

Exchanges

If you would like to exchange your Tang suit for a different size or style, please follow the return process as outlined above and place a new order for the desired item(s) on our website.

Contact Us

If you have any questions or concerns about our return policy, please feel free to contact us at [email protected]. We are here to assist you and ensure your satisfaction with every purchase.

Thank you for shopping at Muhamad Azam Bin Che Mod.

Warm regards,

The Team at Muhamad Azam Bin Che Mod.